Lowongan Call Center Representative: Collections-Express Employment Professionals- Hillsboro, OR

    Call Center Representative: Collections-Express Employment Professionals- Hillsboro, OR

    Hillsboro, OR, USA | 2020-05-27T14:23:58 |

    Job Description

    Call Center Representative: Collections

    Days & Shift: Monday - Friday, 10:00 am - 7 pm (training 8 am -5 pm)

    Pay: $16.25 ($1.00/hr increase for BA/BS or MA/MS degree)

    Plus $1.40/hr pay differential for being selected for bilingual team (Spanish-English)

    Location: Hillsboro, OR

    HIRING NOW!!!!!

    We are seeking RESULTS DRIVEN, customer-focused candidates for collections opportunity with a leading financial services firm in Hillsboro. A successful applicant will possess superior problem-solving skills, have an eagerness to learn, be team-oriented, a have a strong commitment to excellence in a call center or collections.

    Job Duties include but aren't limited to:

    • Contact customers to determine the reason for delinquency, verify all information, and evaluate the customer’s willingness and ability to pay, resolve the account to current status or institute measures to conclude the account satisfactorily
    • Negotiate corrective action on delinquent accounts to ensure most profitable resolution. Transfer accounts in the assigned portion of a portfolio from delinquent to current status using the department standards outlined below
    • Make timely recommendations for corrective action to be taken to resolve the delinquency

    Required Qualifications:

    • A minimum of 6 consecutive months of previous collections, negotiation, B2B sales or call center experience preferred
    • High School Diploma or GED: physical diploma/GED or official verification from the school required
    • 30+ WPM typing after errors (assessment required)

    Desired Qualifications:

    • Bachelor Degree ($1.00/hr increase to base pay)
    • Bi-lingual Spanish capability highly desirable ($1.40/hr bonus if selected for the bilingual team)
    • Specialized Skills, Knowledge, Certifications, etc.
    • Automotive Finance Experience

    Basic Skills:

    • Computer literacy
    • Knowledge of basic legal compliance issues pertaining to collections, bankruptcy and credit reporting


    Contact Express Employment Professionals for immediate consideration:

    Apply online at https://www.expresspros.com

    Call 503.640.3600

    We offer competitive wages and great benefits including immediate medical coverage, a 401K package, weekly pay and MUCH MORE!! On-the-job training provided!!

    ALAMAT : Express Employment Professionals- Hillsboro, OR
    Hillsboro, OR, USA

    Apply Now