Lowongan Customer Service Representative -REMOTE-The K Solutions

    Customer Service Representative -REMOTE-The K Solutions

    Fort Worth, TX, USA | 2020-05-27T13:36:18 |

    Job Description


    Our office is filling a Full time Customer Service Rep Position.

    This individual is responsible for educating clients on their current and new available benefit packages, answering an questions they may have, and providing exceptional service.

    ***At this time due to CDC guidelines we will allow this position to be done remotely***

    We value your health just as much as ours and our teams - with that being said due to the current situation with COVID-19 we will be taking the advice from the CDC in regards to social distancing seriously! We will be conducting interviews virtually via Zoom. We want everyone to have the opportunity to kick start a new career while remaining safe, comfortable and healthy! Our mission has always been to protect people and provide unlimited opportunities!

    Candidate must be able to work full time.
    Must be 18 years or older to apply.
    Must be able to pass a criminal background check, absolutely NO financial criminal history ie; CC fraud, embezzlement, check fraud etc.

    We specialize in providing permanent benefits for Associations, Labor Unions and Credit Union members. These 30,000 + Union groups voted our company to distribute benefits to their members. We take great pride in our contacts with our Union groups and as a result - there is no cold calling or prospecting involved!

    Responsibilities include but not limited to:
    • Facilitate benefits to union members and affiliates.
    • Determine eligibility for new members.
    • Respond to service requests.
    • Provide excellent customer service to our members.
    • Assist with application process.
    • Strong written and verbal communication skills
    • Strong working knowledge of MS Office Suite: Word, Excel, Outlook.
    • Attention to detail
    • Reliable, proactive, punctual, and hardworking a must
    • Ability to analyze information and implement a solution
    • Excellent organization skills
    • Efficient and highly accurate data entry skills
    • Exceptional customer service skills

    Health insurance
    Retirement plan
    Flexible schedule
    This Job Is Ideal for Someone Who Is:
    People-oriented -- enjoys interacting with people and working on group projects
    Achievement-oriented -- enjoys taking on challenges, even if they might fail
    Autonomous/Independent -- enjoys working with little direction
    This Company Describes Its Culture as:
    Outcome-oriented -- results-focused with strong performance culture
    People-oriented -- supportive and fairness-focused

    ALAMAT : The K Solutions
    Fort Worth, TX, USA

    Apply Now