Lowongan Customer Support & Training-Paradym (TRF Systems, Inc.)

    Customer Support & Training-Paradym (TRF Systems, Inc.)

    Knoxville, TN, USA | 2020-05-22T08:38:08 |

    Job Description

    Paradym is hiring Customer Success Coaches who have an aptitude for learning software, are active users of social media, and are passionate about helping others succeed!

    Our online SaaS system creates multimedia presentations for real estate agents and promotes the agents through automated posts to various social media sites. We need you to help the real estate agents feel at ease learning and using our services and get them excited about making the most of all Paradym has to offer.

    Would you make a great Success Coach?

    • Do you have experience helping customers over the phone?
    • Are you proficient with Microsoft Windows?
    • Can you set up social media accounts and business pages (Facebook, Twitter, LinkedIn, Pinterest, YouTube)?
    • Are you detail-oriented with excellent spelling/grammar skills?
    • Can you convey enthusiasm and professionalism over phone, email, and chat?

    If so, Paradym would like to hear from you!

    The responsibilities of a Success Coach include:

    • Conduct training over the phone with real estate agents in order to get their accounts set up or to teach them about new features
    • Place outbound calls to welcome customers and schedule training sessions
    • Receive inbound phone calls, providing technical support
    • Respond to support requests via email and chat
    • Follow up with customers to see if we can provide further assistance and inform them of new features

    What we offer:

    • Paid time off, paid holidays, medical/vision/dental insurance, and company matching IRA
    • A Monday-Friday schedule - no weekends!
    • A team environment where everyone pitches in sharing the same goal – our Customers’ Success!

    Company Description

    Paradym is a leader in the real estate marketing industry. For the past 25 years, we have been setting the standard in online and social media marketing. We provide the tools and service to help our customers truly grow their real estate business.

    ALAMAT : Paradym (TRF Systems, Inc.)
    Knoxville, TN, USA

    Apply Now