Lowongan Customer Support: Order entry-Aerotek

    Customer Support: Order entry-Aerotek

    Lake Forest, IL, USA | 2020-03-25T20:48:54 |

    Looking for call center representative is responsible for assisting customers via phone within a fast-paced call center environment.

    -Fast pace inbound call center, about 75 calls/day and about 100 orders/day
    -Orders come in via phone, fax and email
    -Majority of the calls coming in are customers calling in with regards to their orders; for example, there might be an issue with their order (incorrect color was shipped) or they might be checking on the status of their order or shipment)
    -Deal with order to cash, POD, BOD in regards to orders
    -Utilize ERP Software for Order Entry
    -Order Tracking
    -Order resolution
    -New order generation and
    -General product questions
    -Other general questions or concerns

    About Aerotek:

    We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. As a Best of Staffing® Client and Talent leader, Aerotek's people-focused approach yields competitive advantage for our clients and rewarding careers for our contract employees. Since 1983, Aerotek has grown to become a leader in recruiting and staffing services. With more than 250 non-franchised offices, Aerotek's 8,000 internal employees serve more than 300,000 contract employees and 18,000 clients every year. Aerotek is an Allegis Group company, the global leader in talent solutions. Learn more at Aerotek.com.

    ALAMAT : Aerotek
    Lake Forest, IL, USA

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