Lowongan Customer Service Representative - Lead-Moving and Storage

    Customer Service Representative - Lead-Moving and Storage

    Columbus, OH, USA | 2020-03-25T08:59:15 |


    Position Summary:

    We have an opportunity for a full-time Customer Account Coordinator Lead. The successful candidate must have delivery logistics, customer service experience, and the ability to efficiently utilize a computer and software programs. They must also be able to effectively and courteously communicate via telephone and email to customers, clients, and other employees.

    This position will work at a rapid pace, juggling multiple priorities simultaneously to meet the goals of the department.


    Job responsibilities:

    · Handle a high volume of customer and client requests via telephone

    · Scheduling and processing distribution of customer orders

    · Effective management of work flow using timely and accurate electronic spread sheets

    · Schedule work in a safe and efficient manner

    · Communicate and participate in position required meetings.

    · Investigate work flow issues by determining “root cause” barrier

    · Understanding of and the ability to adhere to Commercial Works’ operational policies and procedures


    Job Qualifications:

    · 2 years of professional customer service & account coordination experience

    · High professional standards regarding customer service and confidentiality

    · Strong telephone customer service skills

    · Strong Microsoft Office and web-based systems skills

    · Strong team player skill set

    · Ability to multi-task and work in a fast paced environment

    · Ability to work independently

    · Have the ability to exercise sound independent judgment

    · Talented problem solver

    · Excellent interdepartmental communication skill set

    · High School Diploma or equivalent


    Commercial Works, Inc. is business relocation specialist and commercial office furniture dealership specializing in the products, services and management resources needed to provide workspace solutions. Our culture of success is nurtured by hard work, fun, and collaboration.

    We are dedicated to helping our employees thrive and their professional careers flourish so that they reach their full potential!

    We offer competitive weekly pay

    Visit our website at https://www.commercial-works.com/careers.html

    Commercial Works Inc. is a Federal Contractor and Equal Opportunity Employer –

    M/F/Disabled/Veteran/Sexual Orientation/Gender Identity

    ALAMAT : Moving and Storage
    Columbus, OH, USA

    Apply Now