Lowongan Customer Service Sales Associate- Customer Communications-Elite Private Marketing Firm

    Customer Service Sales Associate- Customer Communications-Elite Private Marketing Firm

    Elk Grove, CA, USA | 2020-02-13T18:08:29 |

     

    We are a dynamic group of young business professionals! We operate the same way athletes do on a competitive sports team--our core values being leadership, integrity, teamwork, and accountability.

    As a business, we highlight customer focus.

    Our team is trained daily on customer service techniques and retention. Building a strong rapport with the customers in our territories is the very thing that makes our company and our clients achieve success.


    Responsibilities:

    • Receives and Processes customer purchase orders
    • Enters orders received via telephone or on a provided tablet
    • Enters electronic, paper and manual orders online
    • Verifies & Confirms customer orders and delivery expectations.
    • Quotes prices according to uniform pricing strategy and current market pricing.
    • Tracks order exceptions and maintains as needed.
    • Sales with Preferred Customers
    • Direct Customer Service with new and current customers



    Teamwork: collaborates with team members

    • Seeks good communication and cooperation within our organization
    • Coordinates all routine aspects of customer orders, requests, and inquiries
    • Identifies and uses internal resources as needed to complete tasks
    • Supports team goals
    • Is receptive/flexible/adaptable to change
    • Understands, generally, about competitors and their services

    Requirements:

    • Customer service, customer solutions and/or sales experience.
    • Leadership role without formal authority
    • Effective decision making
    • Displays effective interpersonal & communication skills (internal/external)
    • Delivers timely and accurate information to customers & internal business partners both verbally and in writing.
    • Achieves mutual understanding by summarizing & reviewing agreements
    • Actively listens.
    • Demonstrates understanding of our clients products and services
    • Recognizes and responds to new/additional opportunities at existing customers


    Education/Training:

    • Bachelor’s degree preferred
    • Customer Service experience preferred

     

     

    ***This role is set to start within the next two weeks, therefore local candidates are preferred who can begin the interview process as soon as possible***

    ALAMAT : Elite Private Marketing Firm
    Elk Grove, CA, USA

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