Lowongan Service Center Manager-Cameron Craig Group

    Service Center Manager-Cameron Craig Group

    Coppell, TX, USA | 2020-02-13T20:33:59 |

    Currently looking for an experienced Service Center Manager to lead order processing and customer service teams. Interested candidates should have a degree with at least 5 years of service center/customer service leadership experience. 

    Responsibilities of the Service Center Manager:
    • Manage internal operation including Design, Order Processing and Customer Service in meeting and/or exceeding job completion, just-in-time deliveries and installations, and service policy goals.
    • Develops action plans to improve operations, productivity, quality, and customer-service standards.
    • Function as a team player with sales and operations to insure effective field execution and customer satisfaction by efficiently performing order processing and scheduling of field service 
    • Partner with management team to align customer service department policies and systems with the company’s objectives
    Requirements of the Service Center Manager:
    • Bachelors Degree
    • 5+ years of relevant supervisory experience
    • Experience leading teams of 30+ employees (direct & indirect reports)
    • Call center, or similar, experience preferred
    • Proven track record of results with a focus on quality
    • High level of drive and energy; self-motivated  
    Compensation for the Service Center Manager:
    • Salary in $80K to $90K range
    • Strong Bonus Plan
    • Generous benefit plan includes health, dental, vision, FSA, 401K, Educational Assistance, Vacation Pay, Holiday Pay, and more.

    ALAMAT : Cameron Craig Group
    Coppell, TX, USA

    Apply Now